Most helpful review
New Reviewer

My cancellation money not refundable please help me

Booking - My cancellation money not refundable please help me
Booking - My cancellation money not refundable please help me
Booking - My cancellation money not refundable please help me
Booking - My cancellation money not refundable please help me
Booking - My cancellation money not refundable please help me
Booking - My cancellation money not refundable please help me
I booked a room in Rajasthan, there are not provide the room refund please not provide room & please refund my money

User's recommendation: Please call me.

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ID
#3685010 Review #3685010 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat
Preferred solution
Full refund
New Reviewer

Want to cancel

Want to cancel they don't have swimming pool and I'm looking for a hotel with swimming pool I'm not satified
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ID
#3737949 Review #3737949 is a subjective opinion of poster.
Location
New Orleans, Louisiana
Preferred solution
Full refund
New Reviewer
I flew from pr to Ny. When I arrived I opened a bank account and deposited money in the bank so that I could pay a hotel and I used booking because they were giving me a 10 percent discount in a nice hotel. They charged the money from my card and never reserved the...
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ID
#3737757 Review #3737757 is a subjective opinion of poster.
Loss
$400
Preferred solution
Deliver product or service ordered
New Reviewer

I plan to take legal action for your fraudulent scam

Your deliberately defrauding customers of money. Your deliberately ignoring cancellations and string up a phone number to frustrate the customer which can cause violent behavior. Im taking a picture of this message and sending it to 100 lawyers a day if my money isnt received back into my checking account by July 7, 2022.

User's recommendation: Obviously not.

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ID
#3737445 Review #3737445 is a subjective opinion of poster.
Location
Vicksburg, Mississippi
Cons
  • Criminal fraud
Loss
$300
Preferred solution
Full refund immediately and any banking cost immediately and expect legal action including possible class action

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Have and invoice

I need to speak with someone . I need to resolve an invoice issue . I need to speak with a live person.
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ID
#3736784 Review #3736784 is a subjective opinion of poster.
Pros
  • Hidden fees
Preferred solution
Like to clear up an invoice issue.
New Reviewer
Booking - Not able to cancel and overcharged
I tried to cancel reservation because funeral arrangements were changed to later date Family from Europe could not arrive in time I called hotel same day to cancel and was told i made reservation from booking.com I never received a confirmation stating it was with...
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ID
#3736534 Review #3736534 is a subjective opinion of poster.
Pros
  • Easy
Cons
  • Deceiving price charges
Loss
$140
Preferred solution
Price reduction
New Reviewer

I was not able to connect with anyone to cancel this reservation. I was coming to NY for a funeral but arrangements were changed. I tried to cancel same day I booked. Also the rate was over $100 more.

Booking - I was not able to connect with anyone to cancel this reservation. I was coming to NY for a funeral but arrangements were changed. I tried to cancel same day I booked. Also the rate was over $100 more.
I tried to cancel reservation the same day i made it. The funeral arrangements had to be changed to a later date since some family could not arrive in time from Europe Also i could have paid over $100 less if i made reservation directly with hotel Very deceiving website. I did not realize my booking with Booking .com was no cancellation I always thought you could cancel with 24 hours I am really sad and disappointed

User's recommendation: Check what website is making tour reservation. Best to calm hotel directly.

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ID
#3736506 Review #3736506 is a subjective opinion of poster.
Location
Malvern, Pennsylvania
New Reviewer

N/A I was not able to enjoy the property because had to cancel

I canceled my reservation on 7/2 at The Link Hotel on sunrise, they said refund is thru booking.con, you have to call them.
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ID
#3736487 Review #3736487 is a subjective opinion of poster.
Location
Riverview, Florida
Cons
  • Cancellation
Preferred solution
Full refund
New Reviewer

To clarify what room you are canceling. I want the double bed room not the king suite.

The king suite is the one I want to cancel. I do need the double beds room. What is the cost to cancel? I dont need it because my daughter cant travel due to a medical problem,
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ID
#3734990 Review #3734990 is a subjective opinion of poster.
Location
Dana Point, California
Preferred solution
Full refund
New Reviewer
My reservations on the room l canceled the hotel reimbursed me my money back through booking and Ive been waiting a whole month to get it. they have not reimbursed me my money back yet to my account or to my MasterCard. first time they told me it was pending it takes 7...
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ID
#3734761 Review #3734761 is a subjective opinion of poster.
Location
Eufaula, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelation booking no 434797****

Booked at 4 seasons hotel prague from 8th july till15th july 2022 with confirmation no 434797**** and contated thehotel who confirm receiving the reservation . Now due to some emergency i want to make cancelation but unable to find a contact to send me the camclation form as it seem my email written on the resevation was regitered fasly. NEED CONTACT EITHER BY PHONE OR AN EMAIL TO EXCHANGE THE NEEDED INFORMATION FOR CANCELATION. SORRY FOR THE LONG MESSAGE
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ID
#3733766 Review #3733766 is a subjective opinion of poster.
Location
Alexandria, Alexandria
Preferred solution
Cancelation confirmation

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelation

I haven't been able to talk to anyone with booking.com concerning my reservation. I paid for my reservation and was told no rooms were available. I should have a complete refund for this

User's recommendation: You should have your contact info more available, including a phone number.

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ID
#3733419 Review #3733419 is a subjective opinion of poster.
Cons
  • No response
Loss
$79

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charges

I was charged and I didn't stay. I was charged for 2 rooms and I didn't stay there. How can I talk to someone about this. It was June 25 I was changed

User's recommendation: Didn't stay there. I had 2 rooms when we got there I only had 1 room. Do we didn't stay, but wad still charged for 2 rooms.

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ID
#3733268 Review #3733268 is a subjective opinion of poster.
Pros
  • Fast
Cons
  • Never know if you have your rooms or not
Loss
$140
Preferred solution
Full refund

Hotel

I still have not received a confirmation email from my hotel reservation that i made through booking.con
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ID
#3732844 Review #3732844 is a subjective opinion of poster.
Location
Akron, Ohio
New Reviewer

What happened to this company?

I don't think I can use this company anymore. I almost had enough stays for a free room when they changed their program. Now I have less than 2000 yen in my "rewards wallet." not an equal trade. I tried to ask about it. No contact information could be found. I dug deeper and found a chat room where I will have to pay to get my question answered. Never mind. I'll just use a different company to book rooms.

User's recommendation: Spend your money elsewhere.

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ID
#3732314 Review #3732314 is a subjective opinion of poster.
Loss
$100
Preferred solution
An explanation. I don't understand you and If I do understand you it is unfair.
New Reviewer

I didn't get the room I paid for.

I paid extra for an upper floor room with a view for July 4th and received a 2nd floor room with view of a parking lot.
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ID
#3731840 Review #3731840 is a subjective opinion of poster.
Location
Seattle, Washington
Pros
  • Easy
Cons
  • Bait and switch at confirmation stage
Preferred solution
Price reduction

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