Anonymous
map-marker Canton, South Dakota

Refund

By mistake we got the wrong date entered, they told us we had to cancel the first one before i made a 2nd one. So canceled made a new one and did not get the refund like your rep said i would
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User's recommendation: don't use any of the booking type company's

Featured
Katy P Kzb

Resolved: Cannot stay here due to the fumes and dirt

Booking - Cannot stay here due to the fumes and dirt
Booking - Cannot stay here due to the fumes and dirt
Booking - Cannot stay here due to the fumes and dirt
Booking - Cannot stay here due to the fumes and dirt
Booking - Cannot stay here due to the fumes and dirt
Booking - Cannot stay here due to the fumes and dirt
Updated by user Sep 17, 2023

Company fixed the issue and I have been provided with full refund.

Original review Sep 17, 2023
Vomited from fumes full of mosquitoes thought I booked Seaviews got construction with water everywhere very dirty cannot stay here Im feeling very sick Had to put hot water over toilet and basin was dirty . They send cleaner up to clean and use chemicals again . Very very disappointed came from the other side of the word to a *** hole . Customer service appalling at this hotel Would never recommend this hotel Want my money back
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Pros:
  • Advertising is very deceiving making life easier
Cons:
  • Horrible experience billing a car first attempt and last

Preferred solution: Full refund

User's recommendation: Not to stay here

marian s Vwk

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Verified Buyer
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Verified Reviewer

Booking.com it is Scam, please people think twice before using this scamming platform !!!

Booking.com it is Scam, please people think twice before using this scamming platform !!!
Booking.com it is Scam, please people think twice before using this scamming platform !!!
Booking.com it is Scam, please people think twice before using this scamming platform !!!
Booking.com it is Scam, please people think twice before using this scamming platform !!!
Booking.com platform's deceptive pictures plunged me into a nightmarish scam with their sinister partner, 'The View' in Brighton, and it cost me a staggering 129 GBP for a night of absolute horror. The room, as portrayed in those ghastly images I've shared, was a chilling crime scene, overrun by cockroaches. Adding insult to injury, this den of deceit had the audacity to steal an extra 50 GBP under the false pretense of a safety deposit. I demand the immediate return of both this ill-gotten sum and the room charge. I endured no more than five excruciating minutes within those malevolent walls, and I squarely hold you, Booking.com, responsible for this heinous deception. Refund my money urgently, and consider this a rather friendly request. Your repeated claims that you've informed the property and received their refusal to refund my money have become intolerable. I have no interest in your ceaseless apologies, dripping with insincerity, nor do I entertain your tactics designed to stall and shirk responsibility. The source of this nightmare lies squarely at your doorstep, and I won't accept the feeble excuse that 'the property does not want to refund your money.' Your feeble attempts at resolution have left me utterly exasperated, as I've made countless fruitless attempts to communicate with both you and the property. Should you persist in withholding my funds, rest assured, I will pursue every legal avenue available and escalate this matter to the appropriate authorities. Furthermore, I shall unleash an unrelenting deluge of scathing reviews across multiple social media platforms, originating from no fewer than ten distinct accounts. My calculations indicate that this will result in over one thousand blistering reviews directed at Booking.com each month. Should you continue to trifle with my time, money, and mental well-being, your notoriety will be legendary.
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Loss:
$350
Pros:
  • Nice fake photos of the properties
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Atention! Do not use booking.com, You will get scammed, money wasted as long with time and mental health!!!

Clifton K Fiv

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Verified Reviewer

My refund