Booking.com advertised false photos of Empress Hotel in New Orleans. Wanted to cancel Empress hotel said Booking.com was at fault and Empress Hotel says Booking.com was at fault.

They want to scam and charge for cancellation.The Hotel will not cancel even though the reservation is made 3 months in advance. Booking.com hooks up with these small hotels with no regard for safety, health, or comfort. Just scamming and cheating travelers.

The Empress Hotels photos were doctored or photo shopped to entice travelers to enlist in this scam operation. The place is a dump in NOLA

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Booking and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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