January 28th, 2014, booked Westmont Inn, Lakeland, Florida for one (1) night. Booked on the internet through "Bookings" web-site.
The "on-line" ad states Free Wi-Fi.
We could not connect to the web. I approached the manager whom came to our room and tried without success. My complaint is that says "I did not place this ad, I therefore don't have to produce this service"! I believe this is FALSE ADVERTISING since we chose the motel on the strength of their ad !
Please deal with this owner. I trust you will follow up on this complaint.
I would be even happier if I received a refund in full.
Review about: Booking Room Booking.
Monetary Loss: $56.