Not resolved

January 28th, 2014, booked Westmont Inn, Lakeland, Florida for one (1) night.Booked on the internet through "Bookings" web-site.

The "on-line" ad states Free Wi-Fi.

We could not connect to the web. I approached the manager whom came to our room and tried without success. My complaint is that says "I did not place this ad, I therefore don't have to produce this service"! I believe this is FALSE ADVERTISING since we chose the motel on the strength of their ad !

Please deal with this owner. I trust you will follow up on this complaint.

I would be even happier if I received a refund in full.


Review about: Booking Room Booking.

Monetary Loss: $56.


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