Product: Booking Room Booking Clear all filters (8 of 8 reviews match)
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I immediately called booking.com who told me it was after the fact, even though when you reserve a room with your card you are not charged until you show up. I never showed, they resold the room as it is sold out almost every night. I have since contacted the hotel...
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5.0
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Booking Room Booking
#1270779
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Booking - Secured credit

After waiting a month for booking.com to resolve a overcharge for Riverside casino they send me s email with a credit for $100.00 but, the site is secured. I cant obtain it thru my phone, tablet or laptop. They suggest i find a computer that will open a secure link. They have taken over a month to verify that i was overcharged and now i still cant get the money
3.0
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Booking Room Booking
#1183735
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I booked a flight to Atlanta and a Hotel for a three day business trip. The business matter concluded one day early. The flight was easily changed but I was charges for the entire three day hotel stay even though I checked out the morning of the second day. Southwest...
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Anonymous
Anonymous

You obviously didn't confirm the cancellation policies before booking. Simple as that.

3.1
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Booking Room Booking
I liked
  • Flight portion of my reservation
I didn't like
  • Hotel reservation through southwest via booking dot com
#1113475
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I had to go to the airport and call booking.com who apolgized profusely and said they accidentally cancelled my reservation. Then kept me on hold for an hour just to come back and tell me to go to Murray Utah. I explained that I couldnt. They said they would call me...
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1.0
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Booking Room Booking
#1106422
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Booking - Ovwrcharged

Stayed at omni in Atlanta 1 bight. Have several additional charges. That was not stated on my bill.
2.7
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Exchange, Refund and Cancellation Policy
Number of Destinations
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Product or Service Quality
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Booking Room Booking
#1083481
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I am disabled and can't walk. I wanted a room close to old town st. Augustine so i could get there in my wheel chair. Booking.com said they got me a handicap room right next door to the old town area. After arrriving at the Country Inn we were one mile from town, my...
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Booking Room Booking
#548327
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January 28th, 2014, booked Westmont Inn, Lakeland, Florida for one (1) night. Booked on the internet through "Bookings" web-site. The "on-line" ad states Free Wi-Fi. We could not connect to the web. I approached the manager whom came to our room and tried without...
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Booking Room Booking
#473403
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Booked a hotel via booking.com on evening of Sat. 26/01/13 (paying upfront for best price) only to discover on following Weds. that the hotel's own website was offering a lower rate for a better standard of room. E-mailed booking.com customer service on Weds. and...
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Anorhi
Anorhi

It's good practice to book only through the place itself. places like booking.com take a commission and some employees and franchise owners and such... really get *** about it...

Newbridge, Wales
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Booking Room Booking
#380881
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