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I booked accommodations with Booking.com and was guided by the score and reviews. I found the information provided far less than what we encountered. When I reviewed the Booking.com site again, I noted that they do not provide a full range of reviews, only, what guests...
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1.4
I didn't like
  • Dishonest descriptions
#1130690
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I booked a hotel room with two queen beds at stonebrook lodge at Cherokee, NC through booking. Com about 4 month ago, when I arrived on 9/30, and I was told a lie by the hotel front desk staffs that I had booked a one king bed room after I showed them The confirmation...
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1.0
#1117143
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I booked a room for prior to my return flight to Alaska from Salt Lake. I showed up at the hotel that night to find they had no record of my reservation. There were no rooms and no one in town had rooms. Mutray utah had rooms but I had no rental vehicle to get there or...
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1.0
#1106422
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Booking - Ovwrcharged

Booking
#1083481
2.7
Details
Stayed at omni in Atlanta 1 bight. Have several additional charges. That was not stated on my bill.
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Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations
Price Affordability
Product or Service Quality
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Value for money
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Booking Hotel Reservation Review

Booking
#814993
2.0
Details
I book my dream vacation with free breakfast but was told by the hotel that they don't offer free breakfast. Priceline lied about it, then tha associate who I Contacted was rude. Truth in business must be a curse word.
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
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Booking - How to lost some money on hotel mistake
I booked 3 nights at Hostel All 4 You on booking.com. Price was wonderful and conditions were good, so I agreed with prepayment and nocancel. Money was withdrawn in 5 minutes after booking complete. But next day, I had a call from booking.com, that said it was hotel...
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4.5
#1060014
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I made a reservation for my husband at Booking.com at the Montgomery Inn & Suites in Montgomery, AL. He called two hours before arriving and they assured him the room was waiting for him. Guess what--NO ROOM and since there was a softball tournament (in which my hubby...
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1.0
I didn't like
  • Reservations are worthless
#1019824
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WE MADE A RESERVATION FOR A ROOM AND WENT THERE THE NEXT DAY TO FIND THAT THE OWNER OF DIAMANTI VILLA IN SKIATHOS GREECE SEXUALLY HARASSED MY WIFE WITH INAPPROPRAITE COMMENTS ABOUT HER BREAST AND WANTED TO GIVE US A ROOM WITH TWO SINGLE BEDS WHEN IN FACT WE RESERVED A...
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#983816
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They advertise a lower rate hotel and it is the cheapest result in google search for my stay in Redding CA, and I go ahead booked with it. But when I checked out, the hotel is charging me at a much higher rate. Contact booking.com and they said it is just a price...
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#915329
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Well We booked a roim using this site and we never got to stay in it because they didnt get the reservations thats what was told to us. They still charged us and we called booking and the hotel and booking said we had to get proof we went up there. So we called sawmill...
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1.1
#881612
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Booked a room on Booking.com for my family to go to Myrtle Beach this weekend. Booked a room that was supped to sleep 6. We booked a room that was to have a queen, two queens and a sleeper sofa. What we got was a king, two twins and a sleeper sofa with no sheets. I...
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1.0
I didn't like
  • Cancellation policy
  • Lied to
#876706
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Booking.com does not guarantee no bed bugs in your room
Booking.com does not guarantee no bed bugs in your room
Booking.com does not guarantee no bed bugs in your room
We had 4 days at the Majestic Colonial resort booked through booking.com. We left on the last day covered in painful bites, and as soon as we checked into our next hotel, we found our bags crawling with bugs. We instantly called the Majestic to complain, and spent the...
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1.0
Bávaro, La Altagracia Province
I didn't like
  • Reckless disregard for our safety
#792778
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